Privacy Policy

Welcome to Tv Nado IPTV. We are dedicated to safeguarding your personal data and ensuring your privacy rights. Should you have any inquiries or worries about our policy or how we handle your personal information, please feel free to contact us. contact us via WhatsApp.

1. Data We Collect

We collect personal information that you freely provide when registering for our IPTV service, requesting details about us or our offerings, or contacting us through other means.

Below is a list of the personal information we collect:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

We employ the information we collect or receive for the following reasons:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

We handle your information based on these legal foundations:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Personal information is kept only for the time required to achieve the purposes stated in this privacy policy, unless a lengthier retention period is legally necessary or authorized (e.g., for tax, accounting, or legal compliance).

5. Cookies & Tracking Technologies

We might use cookies and related tracking tools to access or save information. These are primarily functional cookies necessary for the website and client area to work correctly. Advertising-related invasive tracking cookies are not used.

6. Third-Party Services

Your information might be disclosed to external vendors, service providers, or agents who carry out tasks for us or represent our interests and need this data to complete their work. For instance:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

To protect the personal data we process, we've implemented necessary technical and structural security precautions. Still, bear in mind that absolute internet security isn't possible.

8. Your Data Protection Rights

The rights available to you regarding your personal information may vary depending on your location, such as:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

If you wish to enforce these rights, please contact us via WhatsApp.

9. Children’s Privacy

Our platform is not designed for individuals below 18 years old. We avoid gathering personal data from minors under 18.

10. Contact Us

Should you have any inquiries or feedback regarding this policy, feel free to contact us via WhatsApp.